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Terms & Conditions For Partner Agencies

Helpline Center Volunteer Connections program of the Sioux Empire, Black Hills, and Brookings County in South Dakota permits the free use of our volunteer website and the establishment of a link to your website provided you accept the Terms and Conditions listed below. By registering your agency on this site, you agree to consent to the following terms. From time to time these Terms and Conditions may be revised by updating this document and posting it on the website. The Helpline Center reserves the right to request additional clarifying information or to automatically remove an organization or entity from the volunteer website if the organization or entity fails to comply with any of the Terms and Conditions. Helpline Center further reserves the right to discontinue the use of its website at any time but will attempt to provide notice in advance of such change.

  1. You are solely responsible for posting/updating your agency content. Your agency/opportunities then go through an approval process. The process usually takes about 48 hours. If an agency does not have Internet access, they may contact the Helpline Center Volunteer Connections Staff for help in entering the information. Simply dial 2-1-1 and you will be put in contact with our Volunteer Connections Staff.

    Registration is free. All agencies that list opportunities with the Helpline Center warrant that they are legally incorporated nonprofits or government entities, schools or faith-based organizations. The Helpline Center reserves the right to refuse any agencies whose volunteer programs' missions and purposes it finds contrary to the spirit of volunteerism. No agency shall have a right to dispute or seek damages against Helpline Center for such refusal.

  2. Organizations must comply with all requirements in Local, State, and Federal law governing employment and disability discrimination.

Helpline Center Volunteer Connection will not accept requests for volunteers:

  • From political parties, candidates for office, or committees formed for ballot issues (statewide or municipal) or politically divisive community issues or special interest lobbying.

  • For the purpose of promoting a specific religion or belief.

  • From individual citizens. Volunteer Connections only attempts to direct individuals to appropriate service agencies, not individuals.

Registering agencies agree to:

  • Provide volunteer opportunities which DO NOT discriminate based on race, color, religion, sex, marital status, age, national origin, political belief, or physical or mental disability unless a project requires recruitment of participants who share a specific characteristic or background;

  • Be located in the Sioux Empire (Minnehaha, Turner, McCook or Lincoln counties) or Black Hills (Meade, Lawrence, Butte, Pennington, Custer or Fall River counties) or Brookings County;

  • Provide a safe environment in which to work.

  • Contact referred volunteers at the earliest opportunity.

  • Refer unplaced volunteers back to Volunteer Connections at, (605) 274-1407 or by dialing 2-1-1.

  • Accept full responsibility for volunteers referred by Helpline Center Volunteer Connections and placed at/by the organization, and agree to indemnify and hold harmless the Helpline Center from any claims arising from or in any way connected with the Volunteer Services volunteer matching program or the work of volunteers for the registering agencies.

In order to continue receiving referrals, agencies are required to:

  • Include at least one volunteer opportunity.

  • Update their volunteer opportunities at least every 6 months or as needed.

  • Email or notify the Helpline Center at of any changes to your contact information.

  • Notify the Helpline Center at when volunteer opportunities are filled.

Helpline Center Volunteer Connections agrees to:

  • Highlight areas of need.

  • Provide a link to a registered organization or entity's website.

  • Promote the website to reach eligible participants.

  • Provide limited technical assistance as needed by request.

If you have any questions or comments, please feel free to contact us at or dial 211.

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