Opportunities From: Helpline Center Volunteer Connections

The Outreach & Engagement Volunteer supports Wings of Valor Lodge by making friendly, professional phone calls to our community of volunteers, donors, and veteran guests. This role is vital to maintaining strong personal connections and ensuring our supporters feel valued, informed, and appreciated. Calls may include check-ins, thank-you messages, reminders, or invitations to events.

Duties: Place scheduled calls to volunteers, donors, and veteran guests using a provided call list and talking points. Help build relationships by listening, answering basic questions, and relaying feedback to staff.  Communicate upcoming opportunities, events, or updates in a warm and professional tone.   Log call notes and responses into a shared system for team follow-up.   Represent Wings of Valor Lodge’s mission with integrity, empathy, and respect.

Skills, Experience & Abilities: Excellent verbal communication and listening skills.  Compassionate, respectful, and confident phone presence.    Comfortable speaking with individuals from military and donor communities.   Reliable and able to follow up consistently.  Prior customer service or community outreach experience is a plus.

The Digital Media & Design Volunteer supports Wings of Valor Lodge by creating engaging, on-brand digital content that reflects our mission of serving U.S. military veterans. This remote role focuses on designing visuals and writing content for Facebook, LinkedIn, and Instagram, and updating basic website elements to ensure consistent communication and outreach.

Duties: Design visually compelling, emotionally intelligent content for Facebook, LinkedIn, and Instagram.   Maintain alignment with the lodge’s branding, mission, and voice.  Create graphics and short-form videos or reels for campaigns, events, and veteran spotlights.   Update website pages and blog posts as needed (no coding required).   Collaborate virtually with staff for campaign planning and content reviews.   Support digital engagement strategies that build donor, volunteer, and veteran connection.

Skills, Experience & Abilities: Proficiency in graphic design tools (e.g., Canva, Adobe Express, Photoshop, etc.) Experience with social media content creation for Facebook, LinkedIn, and Instagram Understanding of non-profit branding, storytelling, and audience engagement.   Familiarity with basic website platforms (e.g., Wix, WordPress, or similar) Strong attention to detail, creativity, and ability to meet monthly deadlines