Opportunities From: Helpline Center Volunteer Connections

Help raise awareness of the 988 Suicide & Crisis Lifeline across the Sioux Falls area by assisting with the distribution of promotional materials and community outreach activities during Suicide Prevention Month. All materials, instructions, and supplies will be provided prior to each activity.

Volunteers may choose to assist with one or more of the following opportunities:

Qualifications

Impact

By volunteering, you will help increase awareness of the 988 Suicide & Crisis Lifeline and ensure community members know where to turn for mental health and crisis support. Your efforts will help promote hope, connection, and access to lifesaving resources throughout our community.

The mission of the Helpline Center is making lives better by giving support, offering hope and creating connections all day, every day.

The Child Care Helpline is a resource and referral program for families seeking care for their children with child care providers in SD.

Help keep our Childcare database up to date by connecting with providers to verify openings and contact information. 

Role:

Responsibilities:

Make phone calls and emails to providers encouraging them to update their information.

Explain the role of the Helpline Center to new and existing providers

Details:

All materials and instructions provided

Work is detail-oriented 

Must be comfortable with phone interaction 

Qualifications: 

Impact: Your efforts ensure that families can access accurate, reliable childcare information when they need it most.

The mission of the Helpline Center is making lives better by giving support, offering hope and creating connections all day, every day. One of the primary ways we do this is through our community resource, databases, accessed by 211 to help callers across the state find resources. 

Help keep our 211 database up to date by connecting with agenciesto verify resource information. 

Role:

Responsibilities:

Make phone calls to agencies encouraging them to update their information.

Explain the role of the Helpline Center to new and existing agency partners

Details:

All materials and instructions provided

Work is detail-oriented 

Must be comfortable with phone interaction 

Qualifications: 

Impact: Your efforts ensure that community members can access accurate, reliable information when they need it most.

The purpose of the Surviving After Suicide (SAS) Mentor program is to provide safe opportunities for survivors to give back and help other survivors find hope in their grief journey. Must have completed the SAS class and complete required additional training prior to volunteering in this role.

Who We Are: A collaborative initiative between the Helpline Center, Teammates, LSS, and the Sioux Falls School District to increase mentoring at three Sioux Falls elementary schools.

What: Mentors are supportive adults who meet with their mentee one-on-one to play games, make crafts, and be a listening ear.

Where: Anne Sullivan, Cleveland, and Terry Redlin elementary schools.

There are many ways to get involved as a group to support the Helpline Center's mission every day.

Community Influencers: Use personal or professional networks to promote events, share campaigns, or recruit attendees and donors. Distribute brochures, flyers, or promote programs/events at coffee shops, libraries, and community centers.

Maintenance Support: Rally a team of volunteers to complete indoor and outdoor maintenance projects that keep the Helpline Center running smoothly and looking its best.

Special Events: Be part of our signature events like the Step Forward Walk and the Spirit of Volunteerism Breakfast. Roles may include event setup, registration, hospitality, and more.

Corporate Packing Events: Gather your co-workers and join in assembling care kits and other needed items.

Caring Cards: Create uplifting cards for Helpline Center staff or to be included with 988 journals.

Staff Support: Show some love to Helpline Center staff. An act of kindness goes a long way! Buy or cook a meal for staff, deliver baked goods or flowers, or dream up another way to show your support.

Use your marketing and development skills to support the work of the Helpline Center. Examples include but are not limited to staffing booths, grant support, content writing, photography, or any other skills you would like to share. Interview and background check required. 

Want to make a difference but can’t commit to a regular volunteer schedule? Connections On Call is the perfect way to give back when and how it works best for you. When urgent needs pop up in the community, whether it’s helping at a food drive, filling last-minute volunteer spots, or assembling care kits, we reach out to our Connections On Call crew first.

Why join?

✅ You pick the opportunities that fit your schedule

✅ Help where you’re needed most

✅ Get texts or emails when a need arises

✅ Be part of a fast, flexible team that steps up to serve

Whether you’ve got 30 minutes or a few hours, you can create real impact, on your time.

Respond here and become part of the team that’s always ready to respond with heart.