Support Volunteers provide supervised assistance to enhance program operations and participant experiences. This role supports activities, organization, and engagement while maintaining a safe, welcoming environment. Individuals in this role do not provide unsupervised direct care and work under the continuous guidance of trained staff.
Requirements:
- Must be at least 16 years of age
- Demonstrated ability (or willingness to be trained) to support individuals with developmental disabilities
- Ability to follow written and verbal instructions
- Effective communication and teamwork skills
- Must meet DHS/DDD/DSS background check requirements
Required Training (Prior to Independent Service Delivery)
- Agency policies and procedures
- Abuse, neglect, and exploitation reporting
- Participant rights and confidentiality
- Emergency procedures and safety protocols
- Behavior support and de-escalation
- Sensory-informed care practices CPR / First Aid (as applicable)
Core Responsibilities
Program Support & Operations
- Assist with setup, cleanup, and organization of program spaces
- Prepare materials and support facilitation of activities and group engagement
- Contribute to maintaining a clean, safe, and welcoming environment for participants, staff, and visitors
Participant Engagement (Supervised)
- Support participant interaction, inclusion, and engagement during activities under staff supervision
- Serve as a positive, respectful, and professional presence within the program
- Follow staff direction to ensure consistency and safety in all interactions
Compliance & Expectations
- Adhere to all program guidelines, confidentiality standards, and staff direction
- Maintain appropriate boundaries, recognizing that unsupervised direct care is not permitted
- Demonstrate professionalism, patience, and respect in all settings
Physical & Environmental Requirements
- Ability to assist with setup, cleanup, and activity support
- Ability to lift, move, or carry materials and equipment up to 50 pounds as needed
- Ability to work in facility-based and program activity environments
